Novacaine Festival – Privacy Policy (Summary)

Effective Date: 23/03/26

Please note: We work with Corporation and Skiddle as our official ticketing platforms. This means your data may be handled differently on their sites, and their own privacy policies will apply when you purchase tickets through them.

Novacaine Festival (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This summary explains what information we collect, how we use it, and your rights.

1. What We Collect

We may collect:

  • Contact info: name, email, phone number

  • Ticketing info: purchase details via Skiddle or Corporation

  • Marketing preferences: newsletters or promotions (if opted-in)

  • Event participation info: access or security checks at the festival

2. How We Use Your Information

Your data is used to:

  • Manage ticket purchases and festival entry

  • Communicate updates, changes, or cancellations

  • Send promotional materials if you have opted-in

  • Ensure safety, security, and compliance at the event

3. Legal Basis

We process data based on:

  • Contractual necessity: ticketing and event services

  • Consent: marketing emails or newsletters

  • Legitimate interests: festival operations and security

  • Legal obligations: compliance with UK law

4. Sharing Your Information

We may share your data with:

  • Ticketing platforms: Skiddle, Corporation for bookings

  • Event staff/security for festival operations

  • Marketing partners if you have consented

  • Authorities if legally required

We do not sell your personal data.

5. Your Rights

You can:

  • Access or correct your personal data

  • Request deletion, restriction, or portability of data

  • Withdraw consent for marketing

  • Object to certain processing

Contact us at contact@novacaine.co.uk to exercise your rights.

6. Data Retention

We keep your information only as long as necessary for:

  • Ticketing and legal obligations

  • Marketing purposes (if opted-in)

Typically, personal data is stored for 1 year after the festival.

7. Security

We use appropriate technical and organisational measures to protect your data from misuse, loss, or unauthorised access.

8. Cookies & Tracking

Our website may use cookies for analytics and performance. You can manage cookie settings via your browser.

9. Updates

We may update this policy from time to time. The latest version will always be available on our website.

10. Contact

For questions about your personal data: