TERMS AND CONDITIONS
Please select the platform that you bought your ticket from.
Please note: Tickets sold through Corporation or Skiddle may have different Terms and Conditions
1. Tickets & Refunds
All tickets are sold through authorised platforms:
Purchases are subject to the terms and conditions of the ticketing platform.
Refunds, cancellations, and transfers are handled according to the platform’s policies.
2. Entry & Age Restrictions
Entry is only permitted with a valid ticket.
Age restrictions apply: 14+ (Accompanied by a legal adult over the age of 18)
Valid ID will be required upon entry.
3. Conduct & Safety
Attendees must comply with all event rules and safety instructions.
Unacceptable behaviour (violence, drugs, harassment) may result in ejection without refund.
Organisers reserve the right to refuse entry at their discretion.
4. Event Changes
Lineup, schedule, or set times may change.
Headline act or venue changes will be communicated to ticket holders.
The festival operates rain or shine; our events are located indoors.
5. Liability
The festival is not responsible for personal injury, loss, or theft unless caused by negligence of the organisers.
Attendees enter at their own risk and must follow safety instructions at all times.
6. Photography & Media
By attending, you consent to photography and video recording for promotional purposes.
Personal use photography is allowed unless otherwise restricted on-site.
No professional photography equipment is permitted unless authorised.
7. Data Protection
Personal data collected during ticket purchase is used in accordance with our Privacy Policy
8. Contact
For enquiries about tickets, refunds, or the festival:
Email: contact@novacaine.co.uk
Website: www.novacaine.co.uk/contact
